Unable to get Authentication Token

Hi Team, I am trying to retreive authentication token from https://proxy.test.arc.fdot.gov/edms/authenticationToken. But getting 500 Error "DOT-WDMS002: Unable to authenticate you as a DM user when attempting login. Please verify information and try again." I am using my email address as UserId and account password. Can you let me know what i am missing from my end. Also, I am using fdot potal for testing https://portal.test.arc.fdot.gov/docs/services/EDMS-Service/operations/GetAuthenticationToken/console Regards, Syed

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